Terms & Conditions

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Terms & Conditions

REFUNDS & CANCELLATIONS

BOOKINGS

All bookings require pre-payment.

In the event that a player or group of players cannot make a reserved tee time, and provided the golf shop staff are notified before 5:00pm the day prior to the day of play, a credit to the value of the booking will b  e issued. Credits will be valid for 12 months from the issue date. Telephone the golf shop to reschedule the booking.

In the event a credit note is given, it will be stored on the MiClub Golf Shops data base and an email will be sent to the email address registered at the time of the booking.

In exceptional circumstances a refund may be provided. Please contact golf operations to discuss.

GIFT VOUCHERS

Gift vouchers are valid for 3 years from date of issue. Unused values will not be refunded or attributed to any transactions after the expiry date.
Gift vouchers can be redeemed against any online bookings or proshop merchandise only at MiClub
Gift vouchers cannot be redeemed for cash, returned for a refund, have their balances consolidated to a new voucher or be replaced after expiry and are not legal tender, account cards, credit or debit cards or securities.
If your purchase exceeds the value of the gift voucher, balance must be paid by cash, debit or credit card.
If you return any products you have purchased using a gift voucher, the balance will be credited to you as a credit note and is to be redeemed against subsequent purchases.
Gift vouchers cannot be replaced if lost or stolen. If you suspect an unauthorised activity, immediately report this to MiCub Head Office (08) 9444 5300 or email support@miclub.com.au providing all details including proof of purchase, gift voucher number and a photo ID for verification purposes.
MiClub reserves the right to cancel a gift voucher if we deem such action necessary. If so, we may either provide a replacement gift voucher of equivalent value unless we suspect fraud in relation to a gift voucher. The gift voucher remains our property.
MiCub can vary or replace these conditions from time to time (including to introduce new fees)

MEMBER BOOKINGS

MiClub Golf Members who wish to redeem their free or half price rounds of golf must book and pay for their rounds over the phone by calling the golf operations staff on 08 9444 5300. MiClub Golf Members must provide their MiClub Golf Membership number at the time of booking and must present their MiClub Golf Membership voucher on the day of play.

BOOKING CONFIRMATION

Successful online bookings will receive an automatic confirmation via email.

No further confirmation is required.

The internet booking system is directly linked to the reservation software, and the customer will only be contacted if a MiClub Resort staff member has a query regarding your booking. If a confirmation email is not received, the customer must check that the email entered is correct. Queries, questions or problems with the MiClub Resort Booking System please telephone (08) 9444 5300. The customer is required as proof of booking to provide the reference number or the credit card used to secure the booking at the time of registration to the reservations staff.

MiClub Resort reserves the right to alter tee times without notice due to circumstances outside of MiClub Resort’s control. (E.g. lightning, slow play, course renovations).

TEE TIME MODIFICATIONS

Bookings cannot be modified online. Modifications to tee times can be made by calling Golf Reservations on (08) 9444 5300 or sending a detailed email to golfshop@miclub.com.au together with a copy of the original confirmation email. No guarantee can be given for the requested date/time.

You must check in at Golf reservations a minimum of 15-20 minutes before your tee time is due to start, should you not arrive and register with Golf Reservations you may risk the cancellation of your tee time, in this event a credit note will not be given.

MiClub Resort reserves the right to remove customers from the course if the rules of MiClub Resort Course have not been adhered to. These rules are consistent with the etiquette outlined by the R&A in the rules of golf and are monitored by golf operations staff.

All patrons utilising the MiClub Resort golf courses do so under the instruction of the golf operations staff. Failure to adhere to instructions may result in removal from the golf course.

GUIDELINES FOR PLAY

  • Markers indicate distances to the centre of the green on par 4’s and 5’s at 100, 150 and in some cases 200 metres.
  • Red flags indicate pin placement on the front third of the green, yellow flags indicate middle third, and chequeredflags indicate the back third.
  • Golfers must give way to ground staff at all times.
  • The course marshall controls play and direction must be taken from him/her.
  • Management reserves the right to remove persons inappropriately behaved or attired from the course.
  • Should your group be unable to keep up with the group ahead and you are delaying the progress of the following group they should be called to play through.

GOLF CART ASSUMPTION OF RISK, WAIVER OF LIABILITY AND INDEMNITY

Please read this document carefully. By booking via the MiClub Resort miClub page, you are, as the representative of the group, both personally and on behalf of the group, giving up substantial rights, including the right to sue MiClub Sales and Marketing Pty Ltd ABN 11 005 258 702 trading as MiClub Resort, its officers, employees and agents
( “MiClub”) and any or all parent, subsidiary or affilate companies of MiClub and any of their respective officers, employees and agents.

RULES AND REGULATIONS

  1. All golf cart drivers must be over 18 years of age and MUST have a current driver’s licence.
  2. Children are NOT allowed to drive golf carts at any time.
  3. Golf carts must not be operated in a manner that may endanger passengers or other people on the course, ordamage property.
  4. No more than 2 persons and 2 golf bags are allowed in the golf cart at any one time.
  5. Persons are NOT permitted to ride on the back of a golf cart for any reason.
  6. Golf carts are NOT to be driven anywhere except to the car park, on the golf course fairways and on designatedcart paths.
  7. On par 4s and par 5s, carts may be driven on fairways but must return to cart paths when within 50 metres ofgreens.
  8. On all par 3s carts MUST remain on cart paths at all times.
  9. All steep ground, bare areas and areas affected by water must be avoided.
  10. All golf cart drivers must not be intoxicated (whether by drugs or alcohol) whilst in control of the golf cart.

DAMAGE TO GOLF CART

I agree to return the golf cart immediately following completion of use, in as good condition as I received it, normal wear and tear excepted. I agree to pay for any damage or loss (including any legal costs incurred by MiClub) to the golf cart whilst the golf cart is in my possession and control.

WAIVER OF LIABILITY, ASSUMPTION OF RISK AND INDEMNITY AGREEMENT
Waiver of Liability: In consideration of being permitted to use MiClub’s golf cart, to the extent permitted by law, I hereby waive, release, covenant not to sue and discharge MIClub, its officers, employees and agents from any and all claims, actions, suits, demands, losses and other liabilities of any kind resulting from the inherent risks of using the golf cart or the negligence of MiClub that I may have arising from use of the golf cart. This applies to personal injury (including death) from incidents arise from the use of the golf cart and any and all claims resulting from damage to, loss of, or theft of property.

Assumption of Inherent Risk: Use and control of a golf cart, by its very nature, carries with it certain inherent risks that cannot be eliminated regardless of the care taken to avoid injuries. The specific risks vary from one activity to another, from one location to another, from one individual to another, but the risks of driving, riding or using a golf cart range from minor injuries to major and catastrophic injuries including paralysis and death. I understand and agree that it is my responsibility to assess the hazards presented by my use of the golf cart and further agree that I am the ultimate judge as to whether I can use the golf cart without risk of harm to myself and others.

Indemnification Agreement: To the extent permitted by law, I agree to DEFEND, INDEMNIFY AND HOLD HARMLESS MICLUB, its officers, employees and agents, from and against any and all claims, demands, actions or causes of actions, for costs, legal fees, expenses or damages to personal property, or personal injury, or death, which may result from any use of the golf cart. This applies both to claims arising from the inherent risks of using the golf cart or the negligence of MICLUB, its officers, employees and agents.

FURTHERMORE, I WARRANT THAT I AM FAMILIAR WITH THE OPERATION, USE AND CONTROL OF THE GOLF CART, THAT I HAVE READ THE RULES ABOVE AND THAT I AM ABLE TO OPERATE THE GOLF CART SAFELY AND IN ACCORDANCE WITH THE RULES.

PRIVACY POLICY

MiClub Golf Club is subject to the provisions of the Privacy Act 1988. The Act contains 10 National Privacy Principles that set standards for the handling of personal information. The Club has a commitment to privacy and the safeguarding of member, visitor and staff personal information.

Any personal information provided by you to the Club (e.g. name, address, date of birth and contact details), will be protected. The Club does not usually disclose your personal information to any other organisation or person unless there is a legal requirement to do so. The Club may also disclose personal information to relevant authorities if it reasonably believes that there is a threat to an individual’s life, health or safety, or public health or safety. If the Club has reason to suspect that unlawful activity has been, is being or may be engaged in, personal information may be used or disclosed as a necessary part of any investigation and reporting to relevant persons or authorities.

The Club may disclose your information to third parties that provide services under contract to the club. These contracts require the third party to keep your personal information confidential and secure. Your personal information may be used by the Club for marketing purposes to improve our services and to provide you with the latest information about those services, any new related services and promotions. If you do not wish to receive information about services and promotions, the Club, on request, will remove your name from mailing lists.

You have a right to access any personal information that the Club may hold about you, including a right of correction of your information. The Club will not charge a fee for you to access your personal information.

If you require any further information, please contact Club Administration.

Disclaimer
The materials may contain inaccuracies and typographical errors. MiClub Golf Club does not warrant the accuracy or completeness of the materials or the reliability of any advice, opinion, statement or other information displayed or distributed through the site. You acknowledge that any reliance on any such opinion, advice, statement, memorandum, or information shall be at your sole risk. MiClub Golf Club reserves the right, in its sole discretion, to correct any errors or omissions in any portion of the site. MiClub Golf Club may make any other changes to the site, the materials and the products, programs, services or prices (if any) described in the site at any time without notice.

This site, the information and materials on the site, and the software made available on the site, are provided “as is” without any representation or warranty, express or implied, of any kind, including, but not limited to, warranties of merchantability, no infringement, or fitness for any particular purpose. Some jurisdictions do not allow for the exclusion of implied warranties, so the above exclusions may not apply to you.

Limitations of Damages
In no event shall MiClub Golf Club be liable to any entity for any direct, indirect, special, consequential or other damages (including, without limitation, any lost profits, business interruption, loss of information or programs or other data on your information handling system) that are related to the use of, or the inability to use, the content, materials, and functions of the site or any linked website, even if MiClub Golf Club is expressly advised of the possibility of such damages.

Indemnification
You agree to indemnify, defend and hold harmless MiCub Golf Club, its officers, directors, employees, agents, licensors, suppliers and any third party information providers to the Service from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of this Agreement by you.

Third Party Sites
As a convenience to you, MICub Golf Club may provide, on this Site, links to Web sites operated by other entities. If you use these sites, you will leave this Site. If you decide to visit any linked site, you do so at your own risk and it is your responsibility to take all protective measures to guard against viruses or other destructive elements. MiClub Golf Club makes no warranty or representation regarding, and does not endorse, any linked Web sites or the information appearing thereon or any of the products or services described thereon. Links do not imply that MiClub Golf Club or this Site sponsors, endorses, is affiliated or associated with, or is legally authorised to use any trademark, trade name, logo or copyright symbol displayed in or accessible through the links.